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Terms, Conditions & Policies

Website Solutions T&Cs

AKIS Web Sites Standard Terms & Conditions

Web Hosting T&Cs

AKIS Web Hosting Standard Terms & Conditions

Service Level Agreement

AKIS Web Hosting Service Level Agreement (SLA)

Privacy Policy

You can rest assured that we take client privacy extremely seriously and guarantee never to sell, disclose or pass on your information to any third parties.

We only deal business-to-business and not with private consumers, however we do still take appropriate steps to ensure the protection of your data.  The data we collect will be related to business name, address, contact details and the like to enable communication and billing.  The data that we collect from you may be transferred and held securely online on servers in the UK and outside the European Economic Area (e.g. on our Hiveage client management system). By submitting your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We may collect and process the following data about you.

  • Name
  • Company
  • Company Position
  • Postal Address
  • Email address
  • Telephone number(s)
  • Internet domain name

We use the information that you provide for purposes such as responding to your requests, providing our web design/hosting/domain/etc services to you and communicating with you.

Website tracking
Visitors to this website are tracked for statistic purposes and data such as IP address, browser version, screen resolution and ISP hostname is collected. This information is used for analysis of webstats and is never made available to anyone outside of the company in any way, shape or form.

Client testimonials
We never publish client testimonials without seeking permission first. This will be done in the form of a personal email to ask whether we can use your comments on our website and/or promotional material. Testimonials submitted to hosting directories or other third party review websites will be assumed as safe to use without seeking permission first.

Ordering process & client records
During the order process we require clients to supply contact details such as their name, address, email and phone number. This information is for internal records only and will never be passed outside of the company. It is important that we have these details so clients can be contacted and payments verified.

Payments
All online purchases and invoice payments are carried out by a third party payment processor with the highest security in place.  We do not have access to your card details in any shape or form at any time. Our online payments are currently handled by PayPal UK.

Security
All client information is kept in a secure database online with the necessary server protection measures in place. Some records are also stored offline in physically secure conditions. We do not store credit card details in any way, shape or form.

Changes to this document
From time to time this document may be changed. This will typically be communicated via the news section of the anthonykeenan.com website which clients are advised to check on a regular basis.