We are not be able to setup reverse DNS on our shared web hosting packages. This has no affect on the usage of your account (including email) and we do not setup rDNS on all IP numbers for administration reasons.

The main reason for requiring accurate rDNS entries is so that email communication will work properly with some major ISP's such as AOL. All email originating from our servers uses the main server IP when communicating with other servers (regardless of whether the account uses a dedicated IP or not). The main IP of all servers have rDNS setup so that email communication is not affected.