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REMINDER: How to view/request Tech Support

February 1, 2013

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We have a dedicated “off-network” Support Helpdesk website to provide uninterrupted server status information, announcements and support on AKIS Hosting matters at akishelpdesk.co.uk.

Ideally support requests should be made directly via your client account area for the best service – however if you don’t have your login details to hand, you can open a support request at www.akishelpdesk.co.uk. But before doing so, if your request relates to “site down” or “email down” type issues please first check the ‘Hosting Announcements’ and ‘Server Status’ pages as your issue may already be known and a fix being worked on.  Please remember we do not offer telephone tech support.

Massive £200 Discount Off CMS.10 + WEB.25 + Ecommerce Packages [ENDED]

September 24, 2012

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* OFFER NOW ENDED *

£200 discount available to new and existing clients for 2 weeks.

We are pleased to offer a massive £200 discount off our WEB.25 Standard Website Package, CMS.10 Self Update Website Package and our Ecommerce Website Package (only these three packages).

Simply submit your website enquiry form before midnight 8th October and then we will prepare and issue a project spec sheet/ proposal/quotation within 48 hours for your review and acceptance which will include the £200 discount.

Feel free to contact us with any questions or pass on the good news to someone you think may be interested.

Terms of Offer:
a) Discount offer ends midnight 8th October 2012 – enquiries after this date revert to full list price.
b) The discounted proposal/quotation must be accepted by client within 10 days of AKIS proposal/quotation issue and and stage 1 payment made at the same time to secure booking.
c) The agreed project start date must be not later than 1st November 2012
d) This discount cannot be used in tandem with any other AKIS discount.
e) AKIS reserve the right to end this discount offer early dependant on the level of discounted bookings confirmed.

WordPress 3.4.2 is Available – Maintenance and Security Release

September 7, 2012

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WordPressWordPress 3.4.2 is available and is a maintenance and security update for all previous versions. We will be upgrading all AKIS full service clients over the next 24 hours in the usual way. AKIS Hosting / Self-Service clients should update their own installations ASAP as usual.